Privacy Policy
Last updated [launch date]
GSDS Insurance Inc. operates InsureLicense. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains what we collect, why, and your choices.
What we collect
- Account details: your email address and, if you give it, your name.
- Purchase details: what you bought, when, the amount and whether it was refunded. Card details are handled by Stripe; we never see or store your card number.
- Study activity: chapters opened, questions answered, quiz and mock exam scores.
- Security data: a random identifier for each browser you use, a one-way scrambled form of your IP address, and when content was accessed. We use these to enforce the device limit and stop content copying.
Why we use it
To give you access to the course, save your progress, process payments and refunds, answer support requests, keep the course secure and, only if you opt in, send you study tips and course news.
Who processes it for us
Stripe (payments), Supabase (database and sign-in), our website host and our email provider. They process data only to provide their services to us. Some of these providers may store data outside Canada.
Marketing emails
We send marketing emails only if you ticked the box to receive them. Every one has an unsubscribe link, and we act on unsubscribe requests within 10 business days. Account and receipt emails are sent regardless, because they're part of the service.
How long we keep it
We keep account and study data while your account exists and for up to 24 months after your access ends, then delete it unless the law requires us to keep it longer (for example, purchase records for tax purposes). Security logs of which pages and questions an account opened are deleted after 30 days.
Your choices
You can ask to see, correct or delete your personal information by writing to support@insurelicense.ca. If you're not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.