Refund Policy

Last updated [launch date]

You can get a full refund within 7 days of your purchase if you've used less than 20% of the course.

• We measure use from your account: the share of practice questions you've answered and the paid chapters you've opened.
• To ask for a refund, email support@insurelicense.ca from the email address on your account within 7 days of buying.
• Refunds go back to the original payment method, usually within 5 to 10 business days.
• Your access ends as soon as the refund is processed.
• Accounts closed for breaking the Terms of Use aren't eligible for a refund.

After 7 days, or once you've used 20% or more of the course, purchases are final, except where the law requires otherwise.